New Industrial Economic Conditions and Motor Repair
With only one spot in the second quarter of 2008 showing positive growth in the Gross Domestic Product (GDP) in the USA, and the 2008 into 2009 GDP sank into losses from -3% to more than -6%. This last quarter, in fact the last month of this last quarter, generated huge growth in GDP from a previous quarter of -0.7% to a positive of over 3.5%.
The GDP relates to business sales within the USA, meaning what businesses are producing here in the United States (including property). My contacts within industrial businesses have been reporting that production has been coming back very quickly, especially in heavy industry. While at the SMRP show in St. Louis a few weeks ago and the SMRP Chicagoland Chapter mini-conference three weeks ago many of the reliability and maintenance attendees had similar responses.
The challenge right now is that many companies retired off senior people and while bringing back many laid off workers they have not increased the number of employees to 2008 and prior levels. This means that most of the people that are back in place now have broader responsibilities and less support. One of the areas impacted the most is the R&M industry.
If we now couple this situation with suppliers and vendors reducing ready inventory and stock, there is the potential for bumpy roads ahead. Critical equipment failures and unplanned outages are already taking longer to return to full operation, critical maintenance personnel are working longer hours, and some equipment repair vendors… well, they are doing some strange things to equipment to get it back up and running.
I was seeing some of that before. Now, in my present position at Dreisilker, I am seeing the results of these other companies ‘short cutting’ in order to get things back out to our industry, or lengthy field repairs that aren’t necessary based upon a lack of experience by those repairmen. The result is reduced reliability through improper repairs because the correct parts are not readily available. I have even found that some companies have attempted to deliver materials that have already passed their allowable shelf lives by years! (Scary response… “The other shops aren’t returning this stuff!”).
Having had the perspective of supporting companies as an R&M consultant (something I still do for specific clients), and returning to the motor system field and shop repair industry, specific items have become glaringly apparent. The most significant one is that a significant number of my new competition (other repair facilities), with a few exceptions, are more worried that their ‘fixes’ make it through the warranty period and less that the motor is reliable and capable of performing at or above original capability. Even more interesting is that, while this was prevalent in the past, many are generating poor work and then making claims that failures are the fault of the owner and not the lack of insulation, poor connections, bad bearing fits, the use of glyptol on windings, and other short cuts that were taken.
Now, that does not include obvious warranty issues by end users. I have been observing many cases where poor applications, lubrication practices, contamination, not correcting the original fault, and similar issues, come back with warranty claims. Most of these relate either to poor maintenance practices or inexperience or improper application of the system that can be corrected easily. However, by making a warranty claim, corrective actions are not necessary.
It is important to remember that a motor makes an excellent, though expensive, fuse and that if you are not seeing an average 20 year life from a new machine or repair, then there is something causing it to not live as long as it should. While some of these may be related to workmanship, the vast majority are more related to the application or maintenance.
How do you determine which is which? How do you handle the increased workload? How do you figure out what the issues really are?
With things ramping up and little/limited support, there are ways to deal with this part, at least:
- Partner with your vendor. Determine your critical requirements. This helps both you and the vendor determine what to stock and have ready;
- Where possible commonize. For instance, if you have a large population of similar motors, use a common brand. This will mean that you will have lower stocking levels and an easier time having your vendor prepare ready stock;
- Have your vendor become familiar with your operations and people. That way they have the same level of urgency when things go wrong. Knowing a face will create a better response;
- Validate and visit your vendor. If they do not want you to see their facility, or they require significant advanced notice, that should be a red flag. In fact, during the tour, take note if anything ‘feels’ wrong because it might be. During one of my evaluations of a repair facility a few years ago, the repair shop was unaware of my background and tried to explain to me how all repair shops use flame throwers to strip windings from medium voltage motors. They literally turned parts of the laminations cherry red, destroying them, but used the damaged core anyways. In other cases, the repair facilities had neither the equipment, power or test equipment to perform any level of repair, in still others they would perform testing to a point where the motor failed (ie: 3500 Volts surge testing 460 Volt dirty and wet motors until the winding shorted on two stators);
- Develop a motor management program beyond just motor storage or repair versus replace, both methods that are components of a program and touted by vendors and organizations with specific agenda. A true motor management program is much larger than that (articles may be found at http://www.motordiagnostics.com in the archives). Feel free to contact me for more information on developing a program and what the impact can be (howard@motordoc.com);
- Set up service and delivery contracts with your vendors. These should have teeth in both directions, to ensure delivery by the vendor, but also so your management cannot easily back out and shut down a successful program.
- Maintain agreed-to new and repair specifications with reporting.
- Maintain and perform commissioning on new and repaired equipment. Commissioning is a series of tests and inspections performed to evaluate the condition of the equipment and to verify that the machine meets requirements and specifications.
- Ensure that testing and validation is performed before pulling equipment out for repair or replacement. An average of 15-20% of machines sent for repair or replace have nothing wrong with them in the first place and the problems actually reside elsewhere.
We will be discussing more in the near future.
In the meantime, stay alert as there are even more challenges and opportunities on the way. For instance, the new energy policy is almost in place and will have a significant impact on your repair versus replace decisions and how you work with your vendors. See the mini article “New Laws Concerning Motor Efficiency” later in this newsletter.
Questions? Contact me directly: howard@motordoc.com.
Sincerely,
Howard W Penrose, PhD, CMRP
The MotorDoc

